Nationwide Care Plus

Level 1-4 Home Care Package

What services can I receive through a Home Care Package?


Approved Provider Home Care Packages

Home Care Packages can be an option if you need a coordinated approach to the delivery of your help at home – perhaps because you need help with many everyday tasks, or the care you need is more complex or intensive. Home Care Packages are flexible, there may be other care and services that are suited to your needs. Together with us, you will need to work out if a care or service that you need. Home Care Packages cover a range of different services that fall into three main categories:

Services to keep me well and independent

To help you maintain your personal hygiene and grooming standards. Can include:

  • help with bathing, showering, toileting
  • help with dressing/undressing
  • assistance with getting in and out of bed
  • help with washing and drying hair, shaving
  • reminders to take your medication
To help you treat and monitor medical conditions at home. Can include:
  • wound care and management
  • someone to help you take your medication
  • certain medical tests
  • general health and other assessments

To help you maintain movement and mobility. Can include:

  • speech therapy
  • podiatry
  • occupational or physiotherapy services
  • other clinical services such as hearing and vision services

To help you eat well. Can include:

  • help with meal preparation (including special diets for health, religious, cultural or other reasons)
  • help with using eating utensils
  • help with feeding, if necessary
  • meal delivery services

To help manage particular conditions and maximise your independence at home. Can include:

  • continence advisory services – assessment for, providing, and assisting with continence aids such as disposable pads and absorbent aids, commode chairs, bedpans and urinals
  • dementia advisory services
  • vision and hearing services
  • support for people from culturally and linguistically diverse backgrounds

Services to keep me safe in my home

To help you keep your home clean and liveable. Can include:

  • help with making beds
  • help with ironing and laundry
  • help with cleaning like dusting, vacuuming, and mopping
  • light gardening – weeding, pruning, lawn mowing, minor garden maintenance, clearing debris

To increase or maintain your ability to move safely around your home. Can include:

  • installing easy access taps
  • installing grab rails in the bath and/or shower
  • providing advice on areas of concern regarding the safety of your home
  • providing help to access technical assistance for major home modifications (that are not included in My Aged Care services)

Aids and equipment to help with mobility, communication, reading, and personal care limitations. Can include:

  • walking aids like crutches, quadruped walkers, walking frames, walking sticks
  • mechanical devices for lifting you in and out of bed
  • bed rails
  • aids like slide sheets, sheepskins, tri-pillows
  • pressure-relieving mattresses

What’s not provided Aids and equipment that are not related to your care needs.

Services to keep me connected to my community

To get you out and about to appointments and community activities. Can include:

  • assistance with shopping, visiting health practitioners, attending social activities

What’s not provided  Travel and accommodation for holidays.

To encourage you to take part in social and community activities that promote and protect your lifestyle, interests, and wellbeing. Can include:

  • arranging for a visitor to make in-home social calls
  • providing a companion to accompany you on appointments (e.g. visiting your GP) and outings (e.g. shopping)
  • arranging social activities and providing or coordinating transport to social events
  • someone to help set up phone and internet communication services to keep in touch with loved ones
  • a care worker supporting you in your home for a short period of time (for example, when your carer is away or unavailable)

What’s not provided Assistance with memberships to particular clubs, tickets to sporting events, or gambling activities.

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Home Care services?

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